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What Governs Your Account on lk89

Your use of lk89 — including deposits via bKash, Nagad, or Rocket, access to the lobby, and any withdrawals — is subject to these terms and to the laws of your local jurisdiction.

Jurisdiction-dependent accessAccount holder obligationsPayment terms: bKash, Nagad, RocketData and privacy rightsContact and dispute paths
lk89 What Governs Your Account on lk89
LEGAL CONTACT PATHS

Reach Us on a Legal or Account Matter

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, use one of the channels below. For account-security issues — such as an unrecognised login or a payment you did not initiate — live chat is the quickest path. Players in Dhaka and Chittagong can reach us through the same channels; there is no separate regional line.

Live Chat Open the chat widget from any page in the lobby. Responses on legal and account queries are handled during support hours.
Email Support Send account or legal queries to our support address. Include your registered mobile number so we can locate your account quickly.
Account Settings Some requests — like updating your registered bKash or Nagad number — can be handled directly inside your account settings without contacting support.
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

We collect only what we need to operate your account: your contact details, payment method identifiers (such as your bKash or Nagad number), transaction history, and session data. We do not sell this information. Cookies on the platform track session state and your device preferences — you can manage cookie settings from your browser, though disabling session cookies will affect login continuity across devices.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure, as required by applicable financial record-keeping obligations.

Account Security

Login is protected by OTP sent to your registered mobile number. If you change your number, update it in account settings before your next deposit or withdrawal.

Data Access Requests

You can request a copy of the personal data we hold on your account by contacting support via email. We will respond within a reasonable timeframe.

Cookie Policy

We use session cookies for login continuity and analytics cookies to understand how the lobby is used. No third-party advertising cookies are placed without your consent.

Common Questions About These Terms

Below are the questions we hear most often about account eligibility, data rights, and how our terms work in practice.

Eligibility depends on your local law and the region you are accessing from. It is your responsibility to confirm that online gaming is permitted where you are before opening an account.

If your account is closed and a balance remains, we will return funds to the payment method used for the most recent deposit — your bKash or Nagad wallet — subject to verification of your identity.

Yes. Contact support by email with your registered mobile number and request a data export. We will compile your account and transaction records and send them to your registered address.

Open live chat immediately and provide the transaction date, amount, and the wallet used — bKash, Nagad, or Rocket. We will investigate and respond with findings before taking any account action.

You must be of legal age in your jurisdiction, use only one account, and not share your login. You are also responsible for keeping your registered mobile number current so OTP delivery works correctly.

We publish the current version on this page and note the revision date at the top. Continuing to use the platform after a change is posted means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.