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How lk89 Handles Your Personal Information

Your account data — including your name, contact details, and payment activity through bKash, Nagad, or Rocket — is handled with care and kept only for the purposes we describe here.

Account Data ProtectedbKash, Nagad, Rocket CoveredYour Rights, Clearly StatedBangladesh-Focused Policy
lk89 How lk89 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use industry-standard SSL encryption on all connections to lk89. Your payment credentials for bKash, Nagad, and Rocket are never stored on our servers — transactions go through the respective payment rails directly. Here is how we manage the key areas of your privacy.

Cookie Use We use session cookies to keep you logged in across devices. Analytics cookies help us understand how the lobby is used. You can manage cookie preferences in your browser settings.
Data Retention Account data is kept while your account is open and for a defined period after closure. Payment transaction records are retained as required by applicable financial rules.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you notice unusual activity, contact support immediately to freeze your account.
Requesting Changes To update, access, or delete your personal data, submit a request via live chat or email with your registered number. We will confirm receipt and act within the applicable timeframe.
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data, want to request access to what we hold, or need to report a concern, our support team is available through the channels below. We aim to respond to data-related requests within a reasonable timeframe.

Live Chat Open the chat widget from any page on lk89 to reach our support team directly about your account or data query.
Email Support Send your data request or privacy concern to our support address. Include your registered phone number so we can locate your account.
Account Help Centre Log in to your lk89 account and visit the Help section to submit a formal data request or update your contact preferences.

Privacy Questions We Get Asked

Here are the questions we hear most often about how lk89 handles personal data. If yours is not here, reach out via live chat or the Help Centre in your account.

We collect your name, phone number, email address, and the payment method details you register — such as your bKash or Nagad number. Device and session data is also logged for security.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help us operate the platform under strict data agreements.

Your data is held while your account is active. After closure, we retain certain records for the period required by applicable rules. You can request deletion of non-essential data at any time.

Log in to your account, go to the Help section, and submit a data access request. Alternatively, contact us via live chat or email with your registered phone number and we will process it.

Yes. Submit a deletion request through the Help Centre or via email. We will remove non-essential data promptly, subject to any legal retention obligations that apply to financial records.

We use session and analytics cookies. Session cookies are necessary for your login to work across devices. You can block or clear analytics cookies through your browser settings without affecting account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.